"We loved seeing the Coatimundis, Capybaras and Iguanas roaming the grounds, as well as the odd Raccoon."
petcrazyj from Canada
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"The best feature for families is the Kids Club - our kids enjoyed the program very much and wanted to go back for several days."
Dmitri
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Bahia Principe Grand Tulum is a 5-star Riviera Maya hotel featuring spacious accommodations and a vibrant family-friendly environment. Guests can enjoy a water park, a variety of dining options, and access to a beach with white sandy shores.
Rooms & Amenities
Bahia Principe Grand Tulum offers various room types, including Premium Superior Ocean Front and Junior Suites, equipped with air conditioning, flat-screen TVs, and minibars. Each room features a private terrace, while some suites provide additional living space and hydromassage bathtubs.
Dining Options
Culinary experiences at Bahia Principe Grand Tulum include the Yucatan Restaurant offering international cuisine, and a selection of à la carte options such as Brazilian, Mediterranean, and traditional Mexican outlets. The hotel also has beachside food trucks serving Mexican fast food, alongside numerous bars for cocktails and refreshments.
Leisure & Spa
Leisure activities at Bahia Principe Grand Tulum include a water park with slides and water games for children, an expansive pool area, and sports like boogie boarding and snorkeling. Guests can indulge in treatments at the Bahia Spa, which features massages inspired by ancient Mayan recipes, and explore nearby archaeological sites including Playa Coba and Akumal Beach.
Family-Friendly Services
Bahia Principe Grand Tulum features a Kids Club and Teen Club, offering activities and play areas tailored for younger guests. The hotel provides 24-hour free WiFi and ensures family-friendly services such as babysitting, allowing for a relaxed stay.
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite
2 persons
31 m²
1 King-size bed
Shower
Balcony
room details
Premium Superior Ocean Front
2 persons
31 m²
1 King-size bed
Shower
Balcony
room details
Premium Superior
2 persons
31 m²
1 King-size bed
Shower
Balcony
room details
2 Bedroom Suite
2 persons
62 m²
2 Double beds
Shower
Balcony
room details
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Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
Non-smoking rooms
Free Wi-Fi
Free parking
Off-site car park
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Wind surfing
Diving
Snorkelling
Canoeing
Cycling
Tennis court
Badminton
Golf course
Billiard tables
Darts
Table tennis
Yoga class
Sports trainer
Aerobics
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Dinner
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Playpen
Children's buffet
Board games
Children's pool
Water slides
Children's play area
Toys
Kids club
Game room
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Casino
Aqua park
Live entertainment
Night club
Sun terrace
Garden area
BBQ facilities
Leisure/ TV room
Spa & wellness centre
Solarium
Sauna
Turkish bath
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Open-air bath
Public Bath
Pool with view
Shallow end
Make up services
Room features
Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Dining table
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
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Dining Onsite
At Bahia Principe Grand Tulum, a delightful tapestry of dining experiences awaits, celebrating the rich flavors of international cuisine in captivating settings. From vibrant buffets to themed dinners, guests can immerse themselves in culinary traditions that transform meals into cherished moments.
La Gran Tortuga - RODIZIO
International
Ambiance
A welcoming space designed for families and groups, where lively interactions enhance the dining experience.
Key Offerings
Savor an array of grilled meats served alongside fresh salads, creating a feast for the senses.
Reservation
Recommended.
Open for breakfast and dinner.
Burguer Andale
Casual dining
Ambiance
A laid-back atmosphere perfect for a quick bite and casual gatherings.
Key Offerings
Enjoy a selection of hearty burgers that cater to those seeking a relaxed lunchtime experience.
Reservation
Not needed.
Open for lunch.
Gourmet DON PABLO
Fine dining
Ambiance
An elegant restaurant setting, ideal for intimate dinners and special occasions.
Key Offerings
Indulge in gourmet selections inspired by traditional recipes with a creative twist.
Reservation
Recommended.
Open for dinner.
Hindu Thali
Indian
Ambiance
An immersive dining experience crafted to celebrate rich cultural traditions.
Key Offerings
Enjoy a variety of flavorful dishes presented in a traditional thali style for a communal dining experience.
Reservation
Recommended.
Open for dinner.
YUCATAN
International
Ambiance
A vibrant space that embraces the spirit of the Yucatan Peninsula with a variety of meal options.
Key Offerings
Delight in a range of breakfast, lunch, and dinner options that cater to diverse tastes.
Reservation
Not needed.
Open for breakfast, lunch, and dinner.
Mexican Market TEQUILA
Mexican
Ambiance
A lively market-inspired setting that captures the essence of Mexican culture.
Key Offerings
Experience traditional Mexican dishes and vibrant flavors throughout breakfast, lunch, and dinner.
Mza 18 Avenida Xcacel Lote 1 Plano 2 at Catalonia Riviera Maya
Explore Riviera Maya
Explore the Surroundings
Top Attractions
Activities
Dining
Entertainment
Playa Coba
16-minute walk
A serene beach known for its clear waters and soft sands, perfect for a relaxing day under the sun.
Punta Sur viewpoint
15-minute walk
A picturesque viewpoint offering stunning panoramic views of the coast and surrounding nature.
Riviera Maya Golf Club
15-minute walk
An acclaimed golf club featuring beautifully designed courses set amidst lush landscapes, ideal for enthusiasts.
Casa Kukulcan
15-minute walk
A cultural site showcasing local heritage and art, often featuring workshops and exhibitions for visitors.
Akumal Beach Snorkeling
10-minute drive
Experience vibrant marine life while snorkeling in crystal-clear waters at this famous beach. Rentals available nearby.
EcoRanchoMayamar
10-minute drive
An eco-friendly park offering activities like hiking and bird watching in a tranquil setting, perfect for relaxation.
ATV's Xtreme
10-minute drive
An adrenaline-pumping ATV tour through jungles and trails, great for thrill-seekers looking for adventure.
The Beached Bikini Bar and Grill
12-minute walk
A casual beachside eatery serving fresh seafood and tropical drinks, perfect for laid-back dining with ocean views.
Mikado
5-minute drive
An Asian-inspired restaurant renowned for its sushi and lively cooking shows, ideal for an entertaining dining experience.
Desires
10-minute drive
A vibrant nightlife spot featuring live music and dance, perfect for guests looking to enjoy an energetic evening out.
Hekab Be Biblioteca de Akumal
10-minute drive
A family-friendly library with community events and activities, fostering culture and education in a welcoming environment.
Getting around
City Centre
Riviera Maya41 min
·
26.8
km
Airports
Aeropuerto de Playa del Carmen (PCM)61 min
·
40.2
km
Cancun (CUN)144 min
·
96.0
km
Reviews and Ratings
Reviews from guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
8.1
8.1/10 based on 590 reviews
Patrick
United States,
January
2025
6.2/10
The resort has some stunning beach areas and well-maintained gardens, making it a lovely setting for relaxation. While I appreciated the cleanliness and the spacious rooms, the food options left a lot to be desired. The service was hit or miss, and the facilities, especially the washrooms, could use some attention. Overall, it's a mixed bag, but I enjoyed my stay.
Rooms
6.0
The rooms were spacious but showed signs of aging. I noticed some mold issues and HVAC problems, which detracted from my comfort.
Service
7.0
Service was generally friendly, and staff were helpful, especially during check-in and for room service. However, I felt overwhelmed by the busy buffet staff.
Location
8.0
The location is beautiful, with great access to the beach and pools, but it's a bit of a trek from the airport.
Dining
5.0
The buffet had a variety of options, but I found much of the food to be bland and some dishes not at the right temperature. The specialty restaurants were hit or miss in terms of availability.
Facilities
5.0
While the facilities were generally clean, I was disappointed with the condition of the washrooms, especially at the pool area.
Beautiful beach
Food options bland
Gary
United States,
January
2025
7.0/10
Our stay at the resort was a mixed bag. The staff were incredibly friendly and went above and beyond to make our celebrations special. However, we faced some significant issues with the dining options and overall cleanliness, especially with the odor that seemed to linger in some areas. The location was lovely, and we enjoyed the beautiful grounds and pools, but there were too many drawbacks for a seamless experience.
Rooms
6.0
The rooms had a nice setup with a lovely balcony, but they felt old and a bit musty.
Service
9.0
The staff were great and remembered our names, which added a personal touch to our stay.
Location
8.0
The hotel grounds were beautiful and well-maintained, creating a lovely atmosphere for guests.
Dining
5.0
The dining experience was hit or miss; while the buffet had decent choices, the quality wasn't always top-notch.
Facilities
7.0
The amenities were enjoyable, especially the pool area, though overcrowding was an issue during peak times.
Tom
United States,
January
2025
7.4/10
Overall, the stay was enjoyable with a few notable highs and lows. The entertainment team made the days fun with engaging activities, while the food options, though varied, occasionally lacked warmth. The clean and comfortable atmosphere of the hotel was a definite plus, but there were some concerns about the condition of the rooms and the dolphins kept in a small pool.
Rooms
7.0
The rooms were clean and comfortable, but they are definitely in need of some updates. The air conditioning worked well, which was a relief in the heat.
Service
8.0
The staff was incredibly hardworking and attentive, ensuring a pleasant experience throughout my stay. However, it seemed that tipping played a significant role in the service quality.
Location
9.0
The location was convenient for accessing main areas and quieter than I expected, making it ideal for relaxation.
Dining
6.0
The dining options were generally good, but the food was often cold, and I found myself wishing for more Mexican cultural dishes throughout the stay.
Facilities
7.0
While the facilities were great overall, the presence of seaweed on the beach was a disappointment, although the hotel staff did work diligently to manage it.
Andrew
United States,
December
2024
5.6/10
This hotel had a beautiful environment and great potential, but we faced significant issues during our stay. While the pool areas were well-kept and the staff was attentive, the concerns over theft significantly impacted our overall experience. We enjoyed some aspects of the resort, but the lingering issue with safety is something that tarnished our memories.
Rooms
5.0
The rooms were in desperate need of updates, particularly due to issues with the sliding glass doors that let air escape, leading to a less comfortable stay. Additionally, we encountered frequent disturbances due to nearby activities.
Service
5.0
While some staff members were helpful, our experience with management regarding our safety concerns was disappointing. There seemed to be a lack of urgency or care when addressing serious issues.
Location
6.0
The location was decent, but I found it less attractive considering the reputation for theft. It's critical for guests to feel secure in their surroundings.
Dining
6.0
The food options were satisfactory but felt repetitive due to limited choices at the buffet. We found ourselves wishing for more variety, especially given the long waits at the a la carte restaurants.
Facilities
7.0
The pool facilities were a highlight, with a clean and well-maintained environment. Unfortunately, this positive was overshadowed by our concerns related to safety.
Alice
United States,
October
2024
7.6/10
I had a great time at the hotel overall! The location was perfect, being close to a beautiful beach area, though the access beach was rocky. The staff was incredibly welcoming and friendly, which made our stay even more enjoyable. The dining was a highlight with a variety of options, but I found some restaurants a bit crowded and challenging to book for a large group. The pool area was nice, but I wouldn't return primarily due to the beach conditions.
Rooms
8.0
The rooms were clean and comfortable, providing a nice place to relax after a long day.
Service
9.0
The staff was super friendly and always eager to help us out.
Location
7.0
The hotel is in a great spot, just a short walk from a beautiful beach, although the immediate beach access was rocky and not ideal for swimming.
Dining
6.0
Dining was enjoyable with plenty of options, but booking for a large group was cumbersome and some areas felt overcrowded.
Facilities
8.0
The pool area was fun and well-kept, a great spot to relax and enjoy the sun.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
The hotel Bahia Principe Grand Tulum provides visitors with a free full breakfast.
Pets
Pets are not allowed.
Languages
English, German, Spanish
Number of rooms:
7380
FAQs
About Bahia Principe Grand Tulum
What is the check-in and check-out policy at Bahia Principe Grand Tulum?
Check-in is at 15:00 and check-out is by 12:00.
How far is Bahia Principe Grand Tulum from Aeropuerto de Playa del Carmen?
The hotel is 45 km from Aeropuerto de Playa del Carmen.
What are the dining options available at Bahia Principe Grand Tulum?
The hotel features 4 restaurants and 9 bars offering a variety of dining experiences.
What family-friendly amenities does Bahia Principe Grand Tulum offer?
The hotel includes a Kids Club, children's play area, and a water park.
Are there fitness facilities available at Bahia Principe Grand Tulum?
Guests have access to a fitness centre and a variety of on-site activities including aerobics and tennis.
Does Bahia Principe Grand Tulum provide any spa services?
The hotel features a spa offering beauty services, massages, and wellness treatments.
What room amenities can guests expect at Bahia Principe Grand Tulum?
Rooms are equipped with air conditioning, a flat-screen satellite TV, a minibar, and free toiletries.
Is parking available at Bahia Principe Grand Tulum?
Private parking is available on-site for free, with no reservation needed.
What activities are available for guests at Bahia Principe Grand Tulum?
Guests can enjoy activities such as snorkeling, diving, table tennis, and themed dinner nights.
How close is Bahia Principe Grand Tulum to nearby attractions?
Aktun Chen Natural Park is 4 km away, Xcacel Beach is 10 km away, and Xel-Há Park is an 11-minute drive.
Does Bahia Principe Grand Tulum offer internet access?
Free Wi-Fi is available throughout the hotel.
Does Bahia Principe Grand Tulum serve breakfast?
Breakfast is available for an additional charge.
What leisure options are available at Bahia Principe Grand Tulum?
The hotel features outdoor swimming pools, a jacuzzi, and a variety of water sports facilities.